Frequently asked questions

Do I need an account to order? +

No. You can check out as a guest. Creating an account simply saves your details and lets you see your order history under “My Account”.

How will I know my order is confirmed? +

Right after checkout we email you an order confirmation with your order number. A second email follows when your order enters processing, and a third with tracking when it ships.

I didn’t receive a confirmation email. +

Check your spam or promotions folder, and the email linked to your PayPal account if you paid with PayPal. Still nothing? Please contact us and we’ll resend it.

Do you offer any discounts? +

Yes — Spend & Save: 5% off orders of $69+, 10% off $99+ and 15% off $139+ (based on the item subtotal before shipping and tax). The highest tier you reach applies, it isn’t combined with other tiers, and it’s applied automatically in your cart and at checkout — no code needed.

Which payment methods do you accept? +

We accept Visa, Mastercard, American Express, Discover and PayPal. The methods available to you are shown at checkout. Payment is charged when your order is placed.

Do you charge sales tax? +

If sales tax applies to your order, it is calculated from your shipping address and shown at checkout before you pay.

Is my payment information safe? +

Yes. Checkout is protected with SSL encryption and payments are processed by our payment providers. We never see or store your full card number or security code.

Can I change my order or shipping address? +

Email [email protected] within 12 hours of ordering with your order number and the change you need. If your order hasn’t entered processing yet, we’ll update it. After that, changes can’t be guaranteed.

Can I cancel my order? +

Contact us as soon as possible — ideally within 12 hours. If the order hasn’t entered processing, we cancel it and refund you in full. Once it has been made or shipped, it can be returned under our Return & Refund Policy instead.

How much does shipping cost? +

Standard shipping is free on US orders of $49 or more (subtotal after discounts). Below $49, the standard shipping rate is shown at checkout before you pay. See our Shipping Policy.

How long will my order take? +

Handling takes 1–3 business days (orders before 3 PM ET start the same business day), then 4–7 business days in transit — about 5–10 business days in total. APO/FPO/DPO addresses take 7–15 business days in transit.

Where do you ship? +

All 50 US states, APO/FPO/DPO military addresses and PO boxes (via USPS). We don’t ship internationally at this time.

Where is my order? +

When your order ships we email you a tracking number and link. You can also check its status any time on our Order Tracking page.

Why isn’t my tracking number working? +

Allow 24–48 hours after the shipping email for the carrier to scan your package. If there’s still no movement after that, please contact us with your order number.

Tracking says delivered, but I can’t find my package. +

Check around your property and with neighbors, and confirm the shipping address on your order. Carriers sometimes mark packages delivered early, so allow a day. If it still hasn’t turned up, email [email protected] and we’ll help you with the carrier.

What is your return policy? +

You have 30 calendar days from delivery to request a return or exchange. Items must be unworn, unwashed and unaltered with tags attached. Email us first — packages sent without a return authorization can’t be accepted. See our Return & Refund Policy.

My item arrived damaged, defective or wrong. +

We’re sorry! Email [email protected] with your order number and photos. We’ll send a prepaid return label and refund the item plus original shipping — or replace it if you prefer.

Who pays return shipping? +

We do when the mistake is ours (damaged, defective or wrong item). For change-of-mind, size or fit returns, you arrange and pay for return shipping. There is never a restocking fee.

Can personalized items be returned? +

Items customized with your name, unit or other details are made just for you, so they can only be returned if they arrive damaged, defective or different from what you ordered.

When will I get my refund? +

We inspect returns within 2–3 business days of arrival and then issue the refund to your original payment method. Banks usually post it within 5–10 business days; PayPal within 1–3.

How do Hawaiian shirts fit? +

Our Hawaiian shirts are a relaxed, boxy camp-collar fit made to be worn untucked. If you prefer a closer fit or are between sizes, check the chest width on the size chart.

Are hunting caps adjustable? +

Yes — our mesh-back trucker caps have an adjustable snapback and fit most adults. Veteran caps list their closure on the product page.

Are your veteran products officially licensed? +

No. Our veteran designs celebrate service, but Cornerstore Wear is not affiliated with or endorsed by the U.S. Department of Defense, the VA or any branch of the U.S. Armed Forces.

How should I wash my apparel? +

Turn garments inside out, machine wash cold with similar colors and tumble dry low or hang dry. Don’t iron directly on the print and avoid bleach. Spot-clean caps.