Our 30-Day Return Promise
Cornerstore Wear backs most items with a 30-day return window. We treat mistakes on our end (wrong or defective item) differently from a change of heart on yours (wrong size, wrong vibe), and we spell out both below.
You get a full 30 calendar days from the delivery date to start a return.
The countdown begins the moment the carrier marks your package delivered. Weekends and holidays still count.
What Condition It Needs to Be In
For a return to be accepted, the item needs to come back in the same shape it left us:
- Apparel (tees, hoodies, polos): unworn, unwashed, with original tags still attached where they apply
- Mugs: unused, in original packaging
- No odors, stains, or damage
- Untouched, no alterations
Even a quick try-on around the house counts as worn, so those items cannot be returned.
Who Pays for Return Shipping
| Situation | Who pays return shipping |
|---|---|
| Defective or damaged item (on us) | Cornerstore Wear covers a prepaid label |
| Wrong item shipped (on us) | Cornerstore Wear covers a prepaid label |
| Size didn't work out | You cover it |
| Changed your mind | You cover it |
Starting a Return
- Email [email protected] within 30 days of delivery.
- Tell us your order number, the email on the order, which item(s) you are sending back, and why.
- Item showed up damaged, defective, or wrong? Attach a few clear photos. Our Shipping Policy covers the 7-day damage reporting window.
- We will write back with your return instructions.
How Long a Refund Takes
Once your return reaches us, plan on about 3-4 weeks until the money shows up, broken down like this:
- Return is inspected: 2-3 business days
- Refund gets processed: 5-7 business days
- Your bank posts it: 5-10 business days (PayPal tends to be quicker)
The time your package spends in transit back to us (usually 1-2 weeks) comes before this. Every refund goes back to your original payment method.
Exchanges
We do not offer direct exchanges. Need a different size or color? Return the original item within 30 days of delivery for a refund, then place a new order for the one you want.
If your item arrived damaged, defective, or wrong, we will send a free replacement (if it is in stock) or refund you, whichever you prefer.
What Can't Come Back
- Final sale or clearance items
- Customized or personalized items
- Gift cards
- Anything returned after the 30-day window
Contact Us
- Email: [email protected]
- Hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time)
- Address: CA
Free Shipping on All U.S. Orders
30-Day Easy Returns
Secure Checkout via PayPal